How to Monitor a Dentist Website for Downtime

Dental websites drive appointment requests, phone calls, and patient trust. When the site is down, patients assume the practice is closed. Monitoring keeps your booking path open and protects your reputation.

Use the checks below to monitor a dentist website without needing a technical team.

Monitor your appointment request flow

Most dental sites have a scheduling or appointment request page. That page should be monitored every few minutes. If the form or scheduler breaks, you want to know immediately.

Check your new patient and insurance pages

New patients often look for insurance details and intake forms. Monitor these pages so they are always accessible, especially if you run ads or SEO pages that point there.

Watch for SSL and domain issues

Patients expect a secure site. An SSL error can scare people away, even if the rest of the site is fine. Add SSL expiration monitoring and verify that the final URL always matches your main domain.

Track response time during business hours

If your site is slow, patients may abandon the booking process. Monitor response time and look for spikes during your busiest hours. Slowdowns are often the earliest sign of hosting issues.

Set alerts you will actually see

SMS alerts for downtime and email for SSL or performance warnings are a simple mix. That way, urgent problems reach you immediately.

Keep a fallback plan ready

If the site goes down, update your Google Business Profile and social media with a direct phone number. The faster you shift to a backup channel, the fewer appointments you lose.