How to Monitor an Auto Repair Website for Downtime

Auto repair customers search when they need help fast. If your website is down, they call the next shop. Monitoring ensures your service pages, phone number, and appointment form stay available when it matters most.

This guide covers the key checks for auto repair websites and how to respond quickly when an outage happens.

Monitor your highest-value pages

Start with the pages that drive calls and appointments:

• Homepage and service overview page.
• Appointment request or booking page.
• Emergency or towing service page.
• Location and hours page.

Verify phone and form functionality

Most auto repair leads come from phone calls. If a call tracking script breaks or the contact form does not load, your lead flow stops. Monitor the contact page and look for slow response times or errors.

Check domain and SSL integrity

Domain misconfigurations and expired SSL certificates are common, easy-to-miss failures. Add checks for SSL expiration and final URL redirects so customers always see the correct site.

Set alerting for urgent hours

Auto repair demand often spikes in the morning and late afternoon. Use SMS alerts during those windows so you can respond immediately.

Use confirmation checks to avoid noise

Set monitoring to confirm failures across two or three checks. This prevents false alarms caused by short network issues.

Have a backup lead path ready

If your site goes down, use your Google Business Profile or social pages to display a direct phone number and hours. That keeps incoming calls steady while you fix the issue.